Thank you for choosing St John Queensland. We’re committed to supporting you to live safely, confidently, and independently in your community.
This page provides all the key documents you’ll need as a new Community Services client. You can read them online or download them for future reference.
A simple explanation of the services we provide, how they operate, and what you can expect from our team.
Clear information about your rights, your privacy, and how we partner with you to ensure respectful, person-centred care.
Information on our approach to safety, quality standards, and how we work to protect your wellbeing at all times.
Guidance on how to share your experiences with us—whether it’s to make a suggestion, raise a concern, or acknowledge great service.
Any forms or documents you may need to complete as part of your onboarding or ongoing service engagement.
If you have any questions about your welcome pack or need support accessing any documents, our team is ready to assist.
Call us on 1300 785 646 or email intake@stjohnqld.com.au
