Business & Community First Aid & Safety Services

No. Public Access Automated External Defibrillators (AEDs) do not require calibration or annual performance testing. Modern AEDs are manufactured with built-in self-testing technology that continuously monitors the device’s readiness and functionality. Provided the AED passes its self-checks and consumables such as pads and batteries are replaced in line with the manufacturer’s schedule, no calibration is required.

Be cautious of providers who claim otherwise. If you are unsure about the maintenance requirements for your specific AED model, please contact us for more information.

Under the First Aid in the Workplace Code of Practice 2021, workplaces must ensure first aid kits are regularly checked to confirm they are fully stocked, items are in good condition and within expiry dates, and the contents remain suitable for the size and risk profile of the workplace.

The Code recommends that first aid kits are checked at least once every 12 months, with more frequent checks required in higher-risk environments. Regular servicing supports legislative compliance and ensures your workplace is prepared to respond effectively to a first aid incident.

No. Items that are past their expiry date should be removed and replaced. Expired sterile items may no longer be effective and could pose a hygiene or infection risk during treatment.

Regular servicing ensures expired items are identified and replaced promptly.

No. First aid kits must be appropriate for the nature of the work, the workplace size, and identified risks. A low-risk office environment will have different requirements to a construction site, warehouse, school, or remote worksite.

Using a “one-size-fits-all” kit may result in non-compliance.

Generally, no. First aid kits must be readily accessible to all workers. Locking a kit may delay treatment in an emergency and may be considered non-compliant unless there is a clearly documented reason and an immediate alternative access method.

Yes. First aid facilities, including kits, should be clearly identified with appropriate signage so workers and visitors can locate them quickly in an emergency.

Only if relevant to the workplace risk assessment. Kits should reflect actual hazards present in the workplace rather than being overstocked with unnecessary items.