Transport services

We’re here to make transport easy for you, no matter your circumstance.

More than just transport.

Whether you need to get to the doctors, go shopping, or are heading out socially – we’ll get you there and back. Last year, we delivered over 115,000 community transport trips across Queensland.

We understand that dependable and accessible transport is a great enabler to independence and good quality of life.

The St John service is a reliable, pre-booked and cost-effective transport solution. We transport people of all ages, backgrounds, and needs. There’s no added charges for carers and we’ve got plenty of room for walking frames or support equipment.

Transport doesn’t need to be a challenge. Whether it’s to get groceries or other household items, visiting your favourite café or catching up with friends or family – community transport services are a good alternative to public transport or other modes of transport.

Transport Services are available in Brisbane South, Brisbane North, Toowoomba, Wide Bay and Townsville.

Trained drivers

All our community transport drivers are highly trained and skilled in delivering first aid.

Capable vehicles

Our vehicles have first aid kits and a defibrillator installed for various medical emergencies.

Screened staff

All staff have a current Working With Children Check and National Criminal History Check.

One person helping another makes a difference

Transport options for all occasions.

  • Medical appointments
  • Any other regular appointments
  • Church
  • Special events
  • Your local shopping centre
  • Social outings and activities with your friends
  • Brisbane hospitals from regional areas

Transport services questions

We pride ourselves on cost effective and transparent pricing. Fees are based on the distance travelled, type of transport and funding eligibility. Eligible clients can access subsidised transport through the Commonwealth Home Support Programme or Queensland Government Community Transport funding (dependent on location).

Service Brisbane Nth/Brisbane Sth/Cabool/Wide Bay/Toowoomba/Townsville (subsidised) Fee For Service Brisbane/Wide Bay Fee For Service Townsville/Toowoomba
Community Transport 1 – 5.9 kms $6.00
6 – 10.9 kms $11.00
11 – 15.9 kms $16.00
16 – 20.9 kms $21.00
21 – 25.9 kms $26.00
26 – 30.9 kms $31.00
31 – 35.9 kms $36.00
36 – 40.9 kms $41.00
41 – 45.9 kms $46.00
46 – 50.9 kms $51.00
$5.00 flagfall and $2.20 per km*
Minimum $16 each way for all Fee for service trips
1 – 10 kms $16.00 one way
11 – 20 kms $21.00 one way
21 – 30 kms $26.00 one way
31 – 40 kms $36.00 one way
41 – 50 kms $46.00 one way
51+ kms – call for a quote

Our services are pre-booked, and not “on demand” like taxi or Uber services. Our booking agents are available to take your calls from 7:00 am to 5:00 pm, Monday to Friday. Ideally, our cut off for the schedule for the following day is 2:00 pm, but please call as we may be able to accommodate your request.

While we will always make every effort to transport you to the exact location you request, please be aware that parking restrictions may prevent us from doing so. St John Community Transport vehicles are not legally permitted to park in taxi ranks, clearways, loading zones, or emergency vehicle parking spaces.

Family helping senior man from car to wheelchair

Many reasons to choose us.

  • Quality door-to-door service
  • Dedicated fleet of GPS-tracked vehicles
  • Qualified and friendly staff
  • Ability to bring walking frames, wheelchairs and other mobility equipment
  • Available Monday-Friday
  • Easy to book
  • Transparent pricing
  • Can be booked for any occasion
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"St John Ambulance Qld will have vetted their drivers, they would check their CV's. I'll be able to rely on the person who's driving."

Margaret - St John Ambulance Qld Community Transport Customer

Registered NDIS provider

St John Ambulance Qld is a proud partner of the National Disability Insurance Scheme (NDIS). The NDIS is helping to support a better life for hundreds of thousands of Australians each day.