Helping you keep independent in your home.

The Commonwealth Home Support Programme (CHSP) is funded by the Australian Government, and provides a range of entry-level aged care services for older people who need assistance to keep living independently at home and in their community.

If you are generally able to manage but just need some help with daily tasks to continue living at home, CHSP services may be right for you.

The aim of the program is to help older people live as independently as possible — with a focus on working with you, rather than doing for you. It is about building on your strengths and abilities to help you remain living independently and safely at home.

Need more information? Learn more by downloading the CHSP booklet.

Home Support

Supporting you to stay at home for longer and being able to access your community.


We can help take you to your appointments & shopping to keep connected.

Social outings

We can pick you up for social outings where you can meet new people.

Happy old man talking with smiling grown up adult daughter.

Who is eligible?

  • The program is for people aged 65 years and over (50 years and over for Aboriginal and Torres Strait Islander people).
  • The program also includes support services for prematurely aged people on a low income who are 50 years or over (45 years or over for Aboriginal and Torres Strait Islander people) and are homeless or at risk of homelessness.
  • To make sure services can be accessed at an affordable price, the Government subsidises selected organisations across Australia.
  • St John Ambulance Qld is an approved CHSP provider and can offer subsidised community transport and social support services to eligible older residents.

Frequently asked questions.

To find out if you are eligible for subsidised aged care, you’ll need to undertake a two-part assessment process that understands your needs and what services could help you. It starts with a simple eligibility check which you can do online or over the phone, followed by an in-person assessment. Call 1800 200 422, or find out more online.

Before accessing CHSP services, you’ll need to register with My Aged Care. You can call 1800 200 422, or you can apply online. Once you have been assessed you can choose a service provider that’s right for you. Talking to different service providers gives you the chance to ask questions, and helps you understand what you can expect from the type of supports they provide.

Depending on your needs, you may be eligible to receive things like transport to appointments and activities, aids and equipment, social support and respite services, plus more. Find out more online.

We’ll support you to do as much as you can and help improve your quality of life. At the core of our values is humanity and we will treat anyone who uses our services with integrity, respect, care, dedication and compassion. If your needs change, you can discuss them with us at any time.


Female Neighbor Helping Senior Woman With Shopping

Keep us updated.

Please call us to keep your details current. You should contact us if:

  • You have recently transitioned to a Home Care Package or the NDIS (National Disability Insurance Scheme)
  • There have been any changes to your living situation
  • There have been significant changes to your health and/or mobility that may impact on our service provision

“I enjoy the laughs, the stories, the history we get to talk about with our clients during our journey with them to their destination. I love the smiles on the clients’ faces when they see you. That just melts my heart.”

Melanie - St John Ambulance Qld Community Transport Driver