The services we provide are varied and include event services, social services and training services. This information collection statement relates to our training services only.
The primary purpose we collect personal information from you is to provide first aid training services. We may also use or disclose the personal information for another purpose such as marketing, processing payments, and further sales.
Our usual process of collecting personal information is to collect the personal information directly from you. We may also collect personal information from other sources, such as from your employers, from third party providers and suppliers, from government bodies, through referrals from individuals or other entities, or through marketing and business development events. We will only collect the personal information from these other sources if it is necessary to provide our services, or you have instructed us to collect your personal information from those sources.
The information is usually collected before and during the course of providing the training services.
If you do not provide us with the requested information we may not be able to provide the training service or, in relation to volunteers, we will not be able to engage you to assist us in performing training services. In some cases it may be possible for you to provide us with some but not other personal information.
Your personal information may be disclosed to other entities, such as other service providers that assist us in performing the training services, government bodies (in circumstances where the government is funding the training) and employers which engage us for training.
We may also disclose your personal information to overseas entities as part of providing the training service. We disclose personal information to an IT consultant located in Canada, under a long-standing relationship. From time to time, we may also disclose information to international St John Ambulance organisations. We will take reasonable steps to ensure that the overseas entities use the personal information in a way that is compliant with the Australian Privacy Principles and other relevant privacy laws.