Team Leader - Bundaberg and various locations

 St John Ambulance has been operating in Queensland for over 129 years, we are an independent, modern and vibrant organisation focused on providing world class services to businesses and the general community. St John is Australia's largest first aid service provider and teaches practical life-saving skills to over 400,000 people each year.

 St John Ambulance (Qld) is currently seeking an energetic, full-time Team Leader to join its busy team based in Bundaberg.

This position is responsible for coordinating the day-to-day operations of St John Community Services in the Wide Bay area.

 This dynamic and challenging position provides a leadership role to the St John / HACC funded Transport Access Projects, Silver Cord Service and the Health Care Volunteer Project.

 The Transport Access Project (TAP) and Silver Cord Service is funded by Home and Community Care (HACC) to create new choices and opportunities for people who are socially isolated, living in circumstances that may result in early admission to aged care.

Key Duties:

• To assist the State Manager Transport and Regional Coordinator in the medium level decision making for the day-to-day operations of the Community Services programs.
• Supervising team members, volunteers and clients to maximise efficiency of resources, staff and volunteers.
• Engage in identification and analysis of service development to meet the ongoing needs of community groups, service providers and the HACC target population who may be socially isolated or otherwise disadvantaged.
• Provide the daily supervision and training of office staff and volunteers in your sphere of influence and work in cooperation with other team leaders as appropriate.
• Coordinate the recruitment of volunteers.
• Actively encourage the development of cooperative links between councils, government departments, community and private sectors.
• Ongoing management and development of the database to store project research, client data and manage data input.
• Respond to enquiries and provide information, referral and / or advocacy.
• Operational management of any vehicles and / or project resources.
• Assist the State Manager and Regional Coordinator to implement new, or seek to improve existing, services and infrastructure.

Key Competencies:

• Demonstrated team and office management including: team leading and supervision of staff; clerical skills; administrative procedures and office systems requiring a high degree of judgement, initiative and confidentiality.
• Ability to give direction, provide support and maintain good relationships with staff, clients, volunteers and other external/internal stakeholders.
• Demonstrated high level written skills including ability to research, analyse and report data, and from this develop project funding applications.
• Demonstrated high level of computer knowledge including MS Office (in particular Excel) and database entry / manipulation.
• Understanding of, or an ability to quickly acquire knowledge of, community-based projects and working with the various stakeholders.
• Demonstrated ability to communicate with sensitivity, diplomacy and patience.

This position carries an initial six (6) month probationary period.

Conditions of employment are issued separately.

This position is reliant on recurrent funding from HACC and will be reviewed if the St John HACC funding is reviewed.

St John (Qld) is an equal opportunity employer.

This position will require completion of an application for and successful approval of a Blue Card.

Applications close 3 February 2012. For a full position description please contact Julie Norquay on (07) 4123 1448.

Applicants should submit a resume and cover letter outlining their relevant experience and qualifications to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Team Leader - Virginia and various locations

 St John Ambulance has been operating in Queensland for over 129 years, we are an independent, modern and vibrant organisation focused on providing world class services to businesses and the general community. St John is Australia's largest first aid service provider and teaches practical life-saving skills to over 400,000 people each year.

 St John Ambulance (Qld) is currently seeking an energetic, full-time Team Leader to join its busy team based in Virginia.

This position is responsible for coordinating the day-to-day operations of St John Community Services in the Brisbane area.

This dynamic and challenging position provides a leadership role to the St John / HACC funded Transport Access Projects, Silver Cord Service and the Health Care Volunteer Project.

 The Transport Access Project (TAP) and Silver Cord Service is funded by Home and Community Care (HACC) to create new choices and opportunities for people who are socially isolated, living in circumstances that may result in early admission to aged care.

This position will administer the coordination of the operations of St John Ambulance Silver Cord Service / Health Care Project.

 Key Duties:

• To assist the State Manager and Regional Coordinator in the medium level decision making for the day-to-day operations of the Community Care Silver Cord / Health Care Projects.
  Supervising other team members, volunteers and clients of the service maximise efficiency of resources, staff and volunteers.
• Engage in identifying and analysis of service development to meet the ongoing needs of community groups, service providers and the HACC target population who maybe socially isolated or otherwise disadvantaged.

• As the team leader, provide the daily supervision and training of office staff & volunteers in your sphere of influence and work in cooperation with other team   leaders as appropriate.
• Coordinate the recruitment of volunteers.
• Actively encourage the development of cooperative links between councils, government departments, community and private sectors.
• Ongoing management & development of the database to store project research, client data and manage data input.
• Respond to enquiries - interacting with callers by providing information, referral, advocacy, or establishing a innovative responsive telephone service delivery.
• Operational management of any vehicles and/or project resources allocated to the Silver Cord/Health Care project.
• Assist the State Manager Transport and Regional Coordinator to implement new or seek to improve existing services and infrastructure.

 Key Competencies:

•  A Demonstrated ability to communicate with sensitivity, diplomacy, patience and the ability to maintain good relationships with other staff, clients, volunteers and key personnel from all sections of the organisation and community.
• A Demonstrated ability to communicate well in written form, an ability to research, analyse & report data and from this develop project funding applications.
• A Demonstrated medium level computer knowledge using MS Office and data base entry / manipulation ability.
• Understanding of or an ability to quickly acquire a sound knowledge of a community based project and working with the various stakeholders involved - community, agencies, clients, funding bodies, government representatives etc.
• Demonstrated team and office management including; Team leading & supervision, clerical skills, developing administrative procedures and office systems requiring a high degree of judgment, initiative, confidentiality and sensitivity in the performance of work.
• Demonstrated application of strategic thinking capabilities.
• Demonstrated experience of daily management of operational resources.

This position carries an initial six (6) month probationary period.

Conditions of employment are issued separately.

This position is reliant on recurrent funding from HACC and will be reviewed if the St John HACC funding is reviewed.

St John (Qld) is an equal opportunity employer.

This position will require completion of an application for and successful approval of a Blue Card.

Applications close 3 February 2012.

For a full position description please contact Racheal Mayer on (07) 3632 9910.

Applicants should submit a resume and cover letter outlining their relevant experience and qualifications to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

First Aid Trainer and Sales Consultant - Mackay Office and various training locations

St John Ambulance has been operating in Queensland for over 129 years, we are an independent, modern and vibrant organisation focused on providing world class services to businesses and the general community. St John is Australia's largest first aid service provider and teaches practical life-saving skills to over 400,000 people each year.

 St John Ambulance (Qld) is currently seeking an energetic, full-time First Aid Trainer / Sales to join its busy team based in Mackay.

 The position is responsible for assisting in the implementation and delivery of prescribed training courses. Other duties include assisting in the sales and service of first aid product.

 Key Duties

• Deliver and assess all training programs within the St John (Qld) scope of registration, as required.
• Participate in peer review and the trainer appraisal system as well as attend trainer workshops, meetings and other opportunities for professional development.
• Assist St John (Qld) to build and maintain relationships with major clients.
• Promote St John training courses, products and volunteer services to customers / clients.
• Assist and convert potential customers with enquiries relating to scheduling, costs, enrolment in first aid courses, and the purchase of first aid kits and other products.
• Audits of first aid kits.
• Any other duties as directed by the Area Manager.
• Provide advice and assistance to Regional Manager to develop and grow the business.
• Assist in the development and delivery of professional development programs for trainers and St John members.
• Assist with the assessment and mentoring of new trainers to ensure training is implemented, conducted and maintained in accordance with policies and procedures of St John Ambulance.

 Key Competencies:

• Possession of a Certificate IV in Training Assessment and Education (TAE) or equivalent qualification, plus relevant discipline qualification(s) and equivalent industry training experience.
• Acquire and maintain relevant vocational competencies and qualifications to be able to deliver and assess all competencies on the St John Ambulance scope of registration, as necessary.
• Demonstrated ability to be able to utilise information technology resources to support the objectives of this position.
• Demonstrated ability to work with minimum supervision, schedule, allocate priorities and meet deadlines.
• Demonstrated understanding of first aid products.
• Demonstrated sales experience.
• Possess and maintain a motor vehicle driving licence (Queensland).

Trainer registration is valid for twelve (12) months, which must be re-applied for annually and is subject to fulfilment of specified criteria.

This position is full time and carries an initial (3) month probationary period. Conditions of employment are issued separately.

St John (Qld) is an equal opportunity employer.

This position will require completion of an application for and successful approval of a Blue Card.

Applications close 13 January 2012. For a full position description please contact Robyn Altoft on (07) 4775 5088.

Applicants should submit a resume and cover letter outlining their relevant experience and qualifications to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

First Aid Trainers (Permanent Part Time) -  Townsville

St John Ambulance (Qld) is currently seeking energetic First Aid Trainers to join its busy team in Townsville.

The successful candidates will be responsible for delivering training programs within the St John (Qld) scope of registration.

Primary Roles:
• Deliver and assess all training programs within the St John (Qld) scope of registration, as required.
• Participate in peer review and the trainer appraisal system as well as attend trainer workshops, meetings and other opportunities for professional development.
• Assist St John (Qld) to build and maintain relationships with major clients.
• Promote St John training courses, products and volunteer services to customers / clients.
• Any other duties as directed by the Regional Manager.

Position Objectives:
• Provide advice and assistance to Regional Manager to develop and grow the business.
• Assist in the development and delivery of professional development programs for trainers and St John members.
• Assist with the assessment and mentoring of new trainers to ensure training is implemented, conducted and maintained in accordance with policies and procedures of St John Ambulance.

Competencies:
• Possession of a Certificate IV in Training Assessment and Education (TAE) or equivalent qualification, plus relevant discipline qualification(s) and equivalent industry training experience.
• Acquire and maintain relevant vocational competencies and qualifications to be able to deliver and assess all competencies on the St John Ambulance scope of registration, as necessary.
• It is desirable that the appointee be able to utilise information technology resources to support the objectives of this position.

Selection Criteria:
SC1 Demonstrated experience in the delivery of first aid training programs.
SC2 Demonstrated high level written and oral communication skills, including problem solving.

Work Environment: 
• The position operates with minimum direct supervision and the appointee will be required to assess workload priorities and organise time / physical resources in an
appropriate manner.
• While a significant number of courses are conducted in St John venues, the majority of courses are delivered at different venues throughout Rockhampton. This position will involve travel and flexible working hours, outside normal business hours.

Other Requirements:
This position requires the employee to:
• Possess and maintain a motor vehicle driving licence (Queensland).
• Possess and maintain own reliable vehicle, capable of carrying St John Ambulance training resources.

Applicants should submit a resume and cover letter outlining their relevant experience and qualifications to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Questions regarding the role should be directed to Robyn Altoft on (07) 4775 5088.

First Aid Trainers (full time, part time and casual) - Rockhampton

St John Ambulance (Qld) is currently seeking energetic First Aid Trainers to join its busy team based in Rockhampton.

The successful candidates will be responsible for delivering training programs within the St John (Qld) scope of registration.

Primary Roles:
• Deliver and assess all training programs within the St John (Qld) scope of registration, as required.
• Participate in peer review and the trainer appraisal system as well as attend trainer workshops, meetings and other opportunities for professional development.
• Assist St John (Qld) to build and maintain relationships with major clients.
• Promote St John training courses, products and volunteer services to customers / clients.
• Any other duties as directed by the Regional Manager.

Position Objectives:
• Provide advice and assistance to Regional Manager to develop and grow the business.
• Assist in the development and delivery of professional development programs for trainers and St John members.
• Assist with the assessment and mentoring of new trainers to ensure training is implemented, conducted and maintained in accordance with policies and procedures of St John Ambulance. 

Competencies:
• Possession of a Certificate IV in Training Assessment and Education (TAE) or equivalent qualification, plus relevant discipline qualification(s) and equivalent industry training experience.
• Acquire and maintain relevant vocational competencies and qualifications to be able to deliver and assess all competencies on the St John Ambulance scope of registration, as necessary.
• It is desirable that the appointee be able to utilise information technology resources to support the objectives of this position. 

Selection Criteria:
SC1 Demonstrated experience in the delivery of first aid training programs.
SC2 Demonstrated high level written and oral communication skills, including problem solving. 

Work Environment: 
• The position operates with minimum direct supervision and the appointee will be required to assess workload priorities and organise time / physical resources in an
appropriate manner.
• While a significant number of courses are conducted in St John venues, the majority of courses are delivered at different venues throughout Rockhampton. This position will involve travel and flexible working hours, outside normal business hours.

Other Requirements:
This position requires the employee to:
• Possess and maintain a motor vehicle driving licence (Queensland).
• Possess and maintain own reliable vehicle, capable of carrying St John Ambulance training resources.

Applicants should submit a resume and cover letter outlining their relevant experience and qualifications to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Multiple positions (full-time, part-time and casual) available.

Questions regarding the role should be directed to Jai Pobar on (07) 4927 8877.

Dedicated First Aid Trainers

If you have great people skills, are passionate about first aid, hold a current Certificate IV in Training and Assessment and are first aid qualified we want you to join the industry leading training team at St John Ambulance.

Our trainers enjoy the respect of their students and peers in a progressive work environment. We offer ongoing professional development, impressive training resources, unlimited work potential and competitive rates.

St John Ambulance (Qld) trains more than 58,000 people in vital first aid skills annually.

For more information contact your local St John office via the Contact Us Page.